What we text
Glint and Sparkle LLC texts you only about your own estimate, booking or question, and only after you ask: the price estimate you requested on a call, a link to add photos, book, or manage your booking, and one reply if you text us first. We never send marketing or promotional texts, and there is no sign-up form anywhere. The sender is always our business number, (626) 997-4463.
How you opt in
Every opt-in happens on a call to (626) 997-4463, or by texting that number. We only ever text the number you called or texted from.
1. On the keypad menu
After the automated menu reads you your estimate, it says, word for word:
“Want the estimate by text? Press 1. It's one or two texts, message and data rates may apply, and you can reply STOP any time.”
“To hear it again, press 9. Or press 0 to leave us a message.”
Nothing is sent unless you press 1. If you do, you get one text with your estimate and a link (the first message below), and the call says “Done, it's on its way! Thanks so much for calling Glint and Sparkle.”
2. With our phone assistant
Our AI phone assistant never offers texts on its own. If you ask it to text you a link, it first says:
“I'll text it to this number. Message and data rates may apply, and you can reply STOP any time. Sound good?”
It sends one text only after you agree.
3. If you text us first
A text from you is a conversation you started. You get one reply saying a person will follow up (the last message below), and nothing more unless you ask.
The messages, word for word
These are the only texts we send. Each one names us and ends with how to opt out. Links and amounts are examples.
After you press 1 on the call (your estimate)
Glint and Sparkle: your estimate is $259 to $299 — we expect $259 for the size described (windows, 2 story). Someone from our team will reach out within 24 hours to confirm the details and get you on the schedule. Optional: reply with a photo or two of the area, or add them here: https://glintandsparkle.com/quote?src=phone&services=windows Reply STOP to opt out.
When you ask our phone assistant for the link
Glint and Sparkle: someone from our team will reach out within 24 hours to confirm the details and get you on the schedule. To book online instead, or add an optional photo or two: https://glintandsparkle.com/quote?src=phone&services=solar Reply STOP to opt out.
When you ask our phone assistant for your booking
Glint and Sparkle: here is your booking for Saturday, November 7. Reschedule, cancel, or add it to your calendar: https://glintandsparkle.com/manage?b=example Reply STOP to opt out.
When you text us first (one reply)
Thanks for texting Glint and Sparkle. A person from our team will follow up with you here soon. For an instant estimate with photos: https://glintandsparkle.com/quote?src=sms Reply STOP to opt out.
How often, and what it costs
Message frequency varies with what you ask for, usually one or two texts per request. Message and data rates may apply; we do not charge for texts. Carriers are not liable for delayed or undelivered messages.
Stop or get help
Reply STOP at any time to stop all texts from us. You will get one confirmation and nothing after it. Reply START to allow texts again. Reply HELP for help, or call (626) 997-4463 or email [email protected].
Your number
Your mobile number and opt-in are never shared or sold, and never given to third parties or affiliates for their marketing. Twilio delivers the texts for us as our service provider. Full details: privacy policy · terms of use.